Where do I apply for energy assistance?
Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. If you need help paying your gas or electric bill, enter your county or zip code below to find out who has energy assistance in your area and how to contact them.
Find an organization in Baker County
Community Connection of Northeast Oregon - Baker City
2810 Cedar St.
Baker City
, OR 97814
Phone: 541-523-6591
Website: https://ccno.org/utility-assistance-programs/
Hours of Operation: Monday - Friday, 8-12 & 1-5
Walk-In's Allowed: No walk-ins allowed at this time. Please call ahead to set up an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Connection of Northeast Oregon - Baker City: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Benton County
Community Services Consortium - Benton County
917 NW Grant Ave, Ste B
Corvallis
, OR 97333
Phone: 541-704-7632 (Help Desk)
Alt: 541-752-1010
Website: http://communityservices.us/housing/utility-assistance/
Hours of Operation: Monday-Friday, 1pm - 5pm
Walk-In's Allowed: Walk-ins accepted at this time but appointment preferred.
Call or visit website to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: No
About Community Services Consortium - Benton County: Established in July 1980 as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Clackamas County
Sandy Community Action Center
38982 Pioneer Blvd
Sandy
, OR 97055
Phone: 503-668-4746
Website: http://www.sandyactioncenter.org
Hours of Operation: Monday-Friday - 10am-4pm
Walk-In's Allowed: No
Appointment Required: Yes
Waitlist: Call 503-668-4746
About Sandy Community Action Center: Clients must bring copies of ALL rerquired paperwork in order to be served.
St. Vincent dePaul - Clackamas
8101 SE Cornwell St.
Portland
, OR 97206
Phone: 503-235-8431
Website: http://www.svdppdx.org
Hours of Operation: Public Information Line Monday-Friday 9:30-12:30pm
Walk-In's Allowed: Yes - varies by volume, but generally Monday, Tuesday, Thursday and Friday from 9:15am - 1pm
Appointment Required: Appointments are required for phone applications
Waitlist: No
About St. Vincent dePaul - Clackamas: due to high volume of calls, phone wait times can be long
Find an organization in Clatsop County
Clatsop Community Action
364 9th St
Astoria
, OR 97103
Phone: 503-325-1400
Fax: 503-325-1153
Website: https://ccaservices.org/energy-assistance/
Hours of Operation: Monday-Friday 9am - 3pm; closed 12pm - 1pm for lunch
Walk-In's Allowed: Yes
Appointment Required: No
About Clatsop Community Action: Clatsop Community Action is a non-profit agency specializing in food, housing, and energy assistance. CCA offers Information & Referral to all of the area’s human service partners to help individuals and their families in need.
Find an organization in Columbia County
St. Mary's, Society of St. Vincents dePaul
c/o West Oregon Electric Cooperative 625 Rose Avenue
Vernonia
, OR 97064
Phone: 503-366-8014
Fax: 503-429-8440
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday-Friday 8am-5pm
Community Action Team
125 North 17th Street
St. Helens
, OR 97051
Phone: (503) 397-3511
Find an organization in Coos County
Oregon Coast Community Action
1855 Thomas Ave
Coos Bay
, OR 97420
Phone: 541-435-7080
Fax: 541-435-7101
Website: https://www.orcca.us/energyservices
Hours of Operation: Monday-Friday 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. Click here for more information.
Appointment Required: Yes.
Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (OR-CCA) provides cost effective joint administration, leadership, and support for children's programs and emergency services on the Southern Oregon Coast.
The Salvation Army - Coos Bay
1155 Flanagan Ave
Coos Bay
, OR 97420
Phone: 541-888-5202
Hours of Operation: Monday - Friday 8am - 5pm
Walk-In's Allowed: No, appointments are preferred, but if a walk in is an emergency, and in crisis, we will see them.
Appointment Required: Yes
Waitlist: No
Find an organization in Crook County
NeighborImpact - Prineville
422 NW Beaver St
Prineville
, OR 97754
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Application drop off only at this location.
Appointment Required: Application drop off only
Waitlist: No
St. Vincent de Paul - Bend
950 SE Third St.
Bend
, OR 97702
Phone: 541-389-6643
Website: https://www.stvincentdepaulbend.org
Hours of Operation: Monday: 2 pm - 6 pm Tuesday - Thursday: 10 am - 2 pm
Walk-In's Allowed: Yes, but appointments are preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Waitlist: No
Find an organization in Curry County
Oregon Coast Community Action
517 Railroad Avenue
Brookings
, OR 97415
Phone: 541-469-3155
Alt: 541-435-7080
Fax: 541-266-1800
Website: https://www.orcca.us/energyservices
Hours of Operation: Mon-Fri 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. If leaving a message, remember to include your name, phone number, utility company/account number, and any shutoff/disconnect notices received. Click here for more information.
Appointment Required: Yes
Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (ORCCA) cost effective joint administration, leadership, and support for children's programs and emergency services to people in Coos and Curry Counties.
Find an organization in Deschutes County
NeighborImpact - Main Office (Redmond)
2303 SW 1st St
Redmond
, OR 97756
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Yes but appointments preferred.
Can also download application on website or request by calling the energy assistance line and drop off in office.
Appointment Required: Yes
Waitlist: No
About NeighborImpact - Main Office (Redmond): NeighborImpact (NI) works to change the lives of people in Crook, Deschutes, and Jefferson Counties by helping them access skills for success, family services, financial assistance, food, house, heat and energy assistance.
NeighborImpact - Bend
20310 Empire Ave Ste A100
Bend
, OR 97703
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4948
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Yes but appointments preferred.
Can also download application on website or request by calling the energy assistance line and drop off in office.
Appointment Required: Preferred
Waitlist: No
NeighborImpact - La Pine
16405 1st St
La Pine
, OR 97739
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Application drop off only.
Appointment Required: No - application drop off only
Waitlist: No
Society of St Vincent dePaul - Bend
950 SE 3rd St.
Bend
, OR 97702
Phone: 541-389-6643
Website: http://www.stvincentdepaulbend.org
Hours of Operation: Monday 2-6pm, Tuesday - Thursday 10am - 2pm
Walk-In's Allowed: Yes but appointments preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Waitlist: No
Find an organization in Douglas County
United Community Action Network - Roseburg
251 NE Garden Valley Blvd, Suite 111
Roseburg
, OR 97470
Phone: 800-301-8226
Website: http://www.ucancap.org
Hours of Operation: Monday-Friday 9am - 12pm and 1pm - 5pm, closed for all Federally recignized holidays
Walk-In's Allowed: We do not accept walk in applications
Appointment Required: Yes, we schedule appointments up to 30 days in advance and offer in person and telephone options
Waitlist: We do not have a waitlist; if appointments are full we encourage clients to check back regularly as new appointment times can become available frequently.
About United Community Action Network - Roseburg: UCAN is determined to increase prosperity and wellness within our communities by deploying services and programs that target needs such as housing and homelessness, food security, energy efficiency, child development and veteran services. We help stabilize local residents’ lives by helping them address their basic life needs and then equipping them with skills, resources and opportunities to exit poverty.
Find an organization in Gilliam County
Community Action Program of East Central Oregon - Gilliam
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri-8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon - Gilliam: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Grant County
Community Connection of Northeast Oregon - John Day
142 NE Dayton
John Day
, OR 97845
Phone: 541-575-2949
Fax: 541-426-6260
Website: http://www.ccno.org
Hours of Operation: Mon-Fri 8am-5pm, closed from 12pm-1pm
Walk-In's Allowed: No; please call ahead to make an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Waitlist: Phone call preferred.
Find an organization in Harney County
Harney Hub
17 S Alder Ave
Burns
, OR 97720
Phone: 541-573-6024
Fax: 541-573-6025
Website: http://co.harney.or.us/index.php/senior-community-services-center-home
Hours of Operation: Mon, Wed 8am-4:30pm; Tue, Thur closed 11:30-1:30; closed on Fridays
Walk-In's Allowed: Yes.
Appointment Required: Yes
About Harney Hub: Harney Hub works to provide services to seniors, disabled, low-income individuals and veterans of Harney County that will improve the quality of their lives. The services will enhance their independence, dignity, choice and self-sufficiency.
Community in Action
915 SW 3rd Ave
Ontario
, OR 97914
Phone: 541-889-9555
Website: https://www.communityinaction.info
Hours of Operation: Monday -Thursday 9am - 4pm
Walk-In's Allowed: Appointments rerquired
Appointment Required: Yes
Waitlist: Call for appointment, no waitlists unless funding runs out
Find an organization in Hood River County
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com/index.cfm
Hours of Operation: Thursdays 10am - 12pm & 1- 4pm
Walk-In's Allowed: Yes - Thursdays only, 10 am - 12 pm & 1 pm - 4 pm. For all other days, please call to schedule an appointment.
Appointment Required: Yes, for all days not Thursday
Waitlist: Phone call preferred.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc.(MACCAC'S) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Jackson County
ACCESS
3630 Aviation Way
Medford
, OR 97504
Phone: 541-779-9020 (energy assistance line)
Alt: 541-779-6691
Fax: 541-779-8886
Website: http://www.accesshelps.org
Hours of Operation: Mon-Thur, 8am-5pm
Walk-In's Allowed: No. ACCESS now allows you to schedule energy assistance appointments through their website or phone line. Visit https://www.accesshelps.org/energy-assistance for details.
Appointment Required: Yes
About ACCESS: Since 1976, ACCESS has been providing food, housing, warmth and other essential services to Jackson County's low-income children, families seniors and people with disabilities.
The Salvation Army - Medford
922 N Central Ave
Medford
, OR 97501
Phone: 541-773-6965
Fax: 541-842-2489
Website: https://jacksoncounty.salvationarmy.org/
Hours of Operation: Monday, Thursday and Friday 9am - Noon and 1pm-3pm -- Tuesday: by appointment only
Walk-In's Allowed: Yes
Appointment Required: Tuesday appointments only
Waitlist: No
Society of St Vincent de Paul, Rogue Valley Council
2424 N. Pacific Hwy
Medford
, OR 97501
Phone: 541-772-3828
Website: http://www.stvincentdepaulmedford.info
Hours of Operation: Monday through Friday 10am to 2pm
Walk-In's Allowed: Yes, on Tuesday and Thursdays from 10 am to 2pm and other times in case of emergency needs.
Appointment Required: No
Waitlist: We return calls as soon as possible--usually on the same day. We see Walk Ins on the same day and usually within half an hour.
Find an organization in Jefferson County
NeighborImpact - Madras
374 SW 5th St, Ste B
Madras
, OR 97741
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: https://www.neighborimpact.org/get-help/help-with-bills/energy-assistance/
Hours of Operation: Mon-Fri 9am-2pm
Walk-In's Allowed: Application drop off only at this location (Bend and Redmond locations offer full service assistance). Request an application by mail by visiting https://www.neighborimpact.org/get-help/help-with-bills/energy-assistance/ or calling 541-504-2155.
Appointment Required: No - application drop off only
Waitlist: No
St. Vincent de Paul - Bend
950 SE Third St
Bend
, OR 97702
Phone: 541-389-6643
Website: https://www.stvincentdepaulbend.org
Hours of Operation: Monday: 2 pm - 6 pm Tuesday - Thursday: 10 am - 2 pm
Walk-In's Allowed: Yes, but appointments are preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Waitlist: No
Find an organization in Josephine County
United Community Action Network - Grants Pass
900 SE 8th St
Grants Pass
, OR 97526
Phone: 800-301-8226
Website: http://www.ucancap.org
Hours of Operation: Monday-Friday 9am - 12pm and 1pm - 5pm closed for all Federally recognized holidays
Walk-In's Allowed: We do not accept walk in applications
Appointment Required: Yes, we schedule appointments up to 30 days in advance and offer in person and telephone options
Waitlist: We do not have a waitlist; if appointments are full we encourage clients to check back regularly as new appointment times can become available frequently.
About United Community Action Network - Grants Pass: UCAN is determined to increase prosperity and wellness within our communities by deploying services and programs that target needs such as housing and homelessness, food security, energy efficiency, child development and veteran services. We help stabilize local residents’ lives by helping them address their basic life needs and then equipping them with skills, resources and opportunities to exit poverty.
Find an organization in Klamath County
The Salvation Army - Klamath
3420 Maywood Dr
Klamath Falls
, OR 97603
Phone: 541-882-5280
Alt: 541-892-2723
Hours of Operation: Monday through Friday 8:00am to 11:00am
Walk-In's Allowed: Yes, Monday through Thursday 8:00am to 11:00am
Appointment Required: No
About The Salvation Army - Klamath: The Salvation Army of Klamath (TSA-Klamath Falls) serves low-income people in Klamath County.
Klamath & Lake Community Action Services
2316 S 6th St, Suite B
Klamath Falls
, OR 97601
Phone: 541-882-3500
Website: http://www.klcas.org
Hours of Operation: Monday through Thursday from 9:00am to 4:00pm. Closed for lunch from 12:30pm to 1:30pm
Walk-In's Allowed: Monday through Thursday from 9:00am to 4:00pm. Closed for lunch from 12:30pm to 1:30pm
Appointment Required: No
About Klamath & Lake Community Action Services: Online Application for Energy and Rental Assistance: https://my.apps.klcas.org/
Find an organization in Lake County
Klamath & Lake Community Action
535 Market Street
Klamath Falls
, OR 97601
Phone: 541-882-3500
Fax: 541-882-3674
Website: http://www.klcas.org
Hours of Operation: M-F 8AM-5PM
Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: No.
Waitlist: Yes - please email energy@klcas.org
About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.
Find an organization in Lane County
Catholic Community Services of Lane County (Springfield Location)
1025 G St
Springfield
, OR 97477
Phone: 541-345-3628
Alt: 541-747-8349
Fax: 541-744-2272
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8am- 4pm, Thursday 9am-4pm
Walk-In's Allowed: Walk-ins allowed; appointments served first. Call or email to schedule an appointment.
Appointment Required: Yes
Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Springfield Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Catholic Community Services of Lane County (Eugene Location)
1464 W 6th Ave
Eugene
, OR 97402
Phone: 541-345-3628
Alt: 541-747-8349
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8am- 4pm, Thursday 9am-4pm
Walk-In's Allowed: Walk-ins allowed; appointments served first. Call or email to schedule an appointment.
Appointment Required: Yes
Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Eugene Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Find an organization in Lincoln County
Community Services Consortium - Lincoln County
120 NE Avery St
Newport
, OR 97365
Phone: 888-851-0242 (Help Desk)
Alt: 541-265-8505
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday, 1pm - 5pm
Walk-In's Allowed: Yes. Call ahead to check funding. If leaving a message, include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Call to schedule.
About Community Services Consortium - Lincoln County: Established in July, 1980, as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Linn County
Community Services Consortium - Linn County
250 Broadalbin St SW Ste. 2A
Albany
, OR 97321
Phone: 541-704-7632 (Help Desk)
Alt: 541-928-6335 (main line)
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM; Closed from 12-1 (closed on holidays)
Walk-In's Allowed: Yes, Monday, Tuesday, Thursday and Friday 8am to 4pm
Appointment Required: No
About Community Services Consortium - Linn County: Since 1980, Community Service Consortium (CSC) delivers programs to combat poverty and its root causes for people in Linn, Benton, and Lincoln Counties.
Find an organization in Malheur County
Community In Action
915 SW 3rd Ave
Ontario
, OR 97914
Phone: 541-889-9555
Website: http://www.communityinaction.info/energy-assistance/
Hours of Operation: Monday - Thursday, 9am - 4pm
Walk-In's Allowed: Appointments required
Appointment Required: Yes
Waitlist: Call for appointment, no waitlists unless funding runs out
Find an organization in Marion/Polk County
Northwest Human Services
Salem
, OR 97301
Phone: 503-581-5535
Alt: 1-800-560-5535
Website: http://www.northwesthumanservices.org/
Hours of Operation: Monday through Friday. Please call for a screening and to schedule an appointment if you qualify.
Walk-In's Allowed: No
Appointment Required: Yes
Waitlist: All households needing assistance are placed in a queue and provided assistance in the order they are received.
About Northwest Human Services: Note: once you have connected with the agency, they will provide you with the appropriate address in Salem.
The Salvation Army - Dallas
182 SW Academy St, Suite #22
Dallas
, OR 97338
Phone: (503) 585-6688
Alt: 503-623-9664
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday - Friday, 9am - 4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Dallas: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
The Salvation Army - Salem
1977 Front St NE
Salem
, OR 97301
Phone: 503-585-6688
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday-Friday, 9-12:00pm and 1-4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Salem: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
Mid Willamette Valley Community Action
1850 45th Ave, Suite 100
Salem
, OR 97305
Phone: 503-588-9016
Website: https://www.mycommuniteeaction-salem
Hours of Operation: Monday - Thursday 8am to 4:30pm, office closed to public Fridays phones open
Walk-In's Allowed: Yes to complete applications, available 1-15 monthly. As applications are available, if out need to apply the following month
Appointment Required: No
Waitlist: No
About Mid Willamette Valley Community Action: Online application (English and Spanish) scheduled to be available Monday Nov 4, applications limited, on webpage
Find an organization in Morrow County
Community Action Program of East Central Oregon
500 W Harper Rd
Hermiston
, OR 97838
Phone: 541-289-7755
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been assisting people of Umatilla, Morrow, Gilliam and Wheeler Counties to become independent, healthy and safe.
Find an organization in Multnomah County
Our Just Future - Portland
10550 NE Halsey St
Portland
, OR 97220
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-548-0200
Fax: 503-548-0299
Website: https://ourjustfuture.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to schedule an appointment.
Waitlist: No
About Our Just Future - Portland: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Our Just Future - Rockwood
124 NE 181st Ave
Portland
, OR 97230
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-405-7875
Fax: 503-405-7934
Website: https://ourjustfuture.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to set up an appointment.
About Our Just Future - Rockwood: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Immigrant and Refugee Community Organization (IRCO)
10301 NE Glisan St.
Portland
, OR 97220
Phone: 503-234-1541 (Main Office)
Alt: 503-235-4935 (Asian Family Center Energy Assistance) / 503-234-1959 (Africa House Energy Line)
Website: https://irco.org/what-we-do/family/
Hours of Operation: Monday - Friday 8:30 AM - 5:00 PM
Walk-In's Allowed: IRCO has multiple locations that serve diverse populations, including the Asian Family Center, Africa House, Senior Center, and International Language Bank. As such, we recommend calling ahead to make sure funds are available and to make sure you visit the right location. If leaving a message, remember to leave your name, phone number, utility company/account number, and any shutoff/disconnect notices you have received.
Appointment Required: N/A
Waitlist: N/A
About Immigrant and Refugee Community Organization (IRCO): The Immigrant and Refugee Community Organization (IRCO) supports immigrants, refugees and mainstream community members to become self-sufficient. We strive in our programming, outreach and education to foster understanding, compassion and communication between Oregon's established communities and newest arrivals.
Impact Northwest
10055 E Burnside St
Portland
, OR 97216
Phone: (971) 308-7356
Alt: 503-721-1740
Website: https://impactnw.org/programs/housing-and-safety-net/energy-assistance/
Hours of Operation: Monday-Thursday 9am - 12pm and 1pm - 5pm Closed on Friday
Walk-In's Allowed: Yes Monday - Thursday 9:00 am - 12:00 pm & 1:00 pm - 5:00 pm
Currently open for Northwest Natural walk-in's
Appointment Required: No
Waitlist: Phone and Email
About Impact Northwest:
Latino Network
410 NE 18th Ave
Portland
, OR 97232
Phone: 503-208-2174 (Energy Assistance Hotline)
Alt: 503-283-6881 (office)
Website: https://www.latnet.org/economic-justice
Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM
Walk-In's Allowed: Appointments are required for all energy assistance; no walk-ins accepted. The most efficient way to check availability to is call 211 or visit 211info.org and click "Utility Assistance." General email inquiries can also be sent to info@latnet.org.
Appointment Required: Yes
Waitlist: N/A
About Latino Network: Latino Network's mission is to positively transform the lives of Latino youth, families, and communities throughout Portland, Oregon.
Native American Youth and Family Center (NAYA)
5135 NE Columbia Blvd.
Portland
, OR 97218
Phone: 503-946-9898
Website: http://www.nayapdx.org
Hours of Operation: Monday-Friday 9-6 (Energy Assistance only Wednesday 10am-10:15am)
Walk-In's Allowed: No. Please call to set up an appointment. If leaving a message please remember to include your full name, utility company, account number, and any disconnect or shutoff notices received.
Appointment Required: Yes
Waitlist: No
About Native American Youth and Family Center (NAYA): Founded by the community, for the community, NAYA is a family of numerous tribes and voices who are rooted in sustaining tradition and building cultural wealth. We provide culturally-specific programs and services that guide our people in the direction of personal success and balance through cultural empowerment. Our continuum of lifetime services create a wraparound, holistic healthy environment that is Youth Centered, Family Driven, Elder Guided.
Self Enhancement, Inc. (SEI)
2205 NE Columbia Blvd
Portland
, OR 97211
Phone: 503-713-5590
Website: https://www.selfenhancement.org/energy
Hours of Operation: Monday - Thursday, 9am - 4pm & Friday 9am-12pm
Walk-In's Allowed: No
Appointment Required: Yes, booked through our 24/7 hotline or web portal
Waitlist: No
SnowCap Community Charities
17805 SE Stark St
Portland
, OR 97233
Phone: 503-405-4929
Alt: 503-674-8785
Website: http://www.snowcap.org/energy
Hours of Operation: Monday through Friday, 9am to 3pm
Walk-In's Allowed: Yes, Monday through Friday 10am to 2pm
Appointment Required: No
Waitlist: No
Find an organization in Sherman County
Mid-Columbia Community Action Council - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). Please call to schedule an appointment all other days. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, for all days not Thursday
Waitlist: Phone calls preferred.
About Mid-Columbia Community Action Council - The Dalles: Mid-Columbia Community Action Council (Mid-Col) works to alleviate the causes and conditions of poverty in Wasco, Hood River and Sherman Counties.
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Call for an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, please call the number above to schedule an appointment and get up to date information.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc (MACCAC) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Tillamook County
St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only)
715 Maple St
Vernonia
, OR 97064
Phone: 503-366-8014
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday - Friday 8am - 5pm
Walk-In's Allowed: No walk-ins, and West Oregon Electric Cooperative customers only. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number, and any shut-off or disconnect notices received for your account.
Appointment Required: Yes
About St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only): As this program is a partnership with West Oregon Electric (WOEC), only WOEC customers are eligible to receive assistance from this agency partner.
CARE, Inc. - Tillamook County Community Action Resource Enterprises, Inc.
2310 First Street, Suite 2
Tillamook
, OR 97141
Phone: 503-842-5261 ext 116
Alt: 503-842-5261 ext 603
Website: http://www.careinc.org
Hours of Operation: 9 am-4 pm Monday thru Friday
Walk-In's Allowed: Yes
Appointment Required: Yes
Waitlist: No
Find an organization in Umatilla County
Community Action Program of East Central Oregon - Pendleton
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon - Pendleton: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Community Action Program of East Central Oregon - Hermiston
500 W Harper Rd
Hermiston
, OR 97838
Phone: 541-289-7755
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon - Hermiston: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Union County
Community Connection of Northeast Oregon - La Grande
1504 N Albany St
La Grande
, OR 97850
Phone: 541-963-7532
Fax: 541-963-5932
Website: https://www.ccno.org/
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm
Walk-In's Allowed: No
Appointment Required: Yes - call to schedule
About Community Connection of Northeast Oregon - La Grande: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Wallowa County
Community Connection of Northeast Oregon - Enterprise
702 NW 1st St
Enterprise
, OR 97828
Phone: 541-426-3840
Alt: 541-963-3186
Website: http://www.ccno.org
Hours of Operation: Monday - Friday, 8am - 5pm
Walk-In's Allowed: Yes, no restrictions
Appointment Required: No
Waitlist: No, first come first served
Find an organization in Wasco County
Mid-Columbia Community Action Council (MCCAC) - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). In all other situations, please call to set up an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, all days except Thursdays
Waitlist: Please call to set up an appointment
About Mid-Columbia Community Action Council (MCCAC) - The Dalles: Formed in 1966, Mid-Columbia Community Action Council's (MCCAC) mission is to alleviate the causes and conditions of poverty that exist in Hood River, Wasco and Sherman Counties.
Find an organization in Washington County
Community Action Organization - Beaverton
5050 SW Griffith Dr, Suite 100
Beaverton
, OR 97005
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm
Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: See above.
Waitlist: No
About Community Action Organization - Beaverton: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.
Community Action Organization - Tigard
11515 SW Durham Rd, Ste. E8
Tigard
, OR 97224
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm
Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: See above.
About Community Action Organization - Tigard: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.
Community Action Organization - Hillsboro
1001 SW Baseline
Hillsboro
, OR 97123
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm
Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: See above.
Waitlist: No
About Community Action Organization - Hillsboro: Community Action Organization (CAO) leads the way to eliminate conditions of poverty and create opportunities for people of Washington County to thrive.
The Salvation Army - Hillsboro
1440 SE 21st Ave
Hillsboro
, OR 97124
Phone: 503-640-4311 ext. Social Services
Alt: 503-640-4311 ext. Office Manager
Website: https://hillsboro.salvationarmy.org/
Hours of Operation: Monday, Tuesday, 10am - 3:45pm by appointment Thursday, Friday 10am - 3:45 pm walk-in hours CLOSED for lunch 12pm - 1 pm CLOSED Wednesday's 5 days shut off notices and shut-off ONLY October 1 - January 1st NO ASSISTANCE due to our annual Angel Tree December 8th - 31st
Walk-In's Allowed: Thursday, Friday 10am - 3:45 pm walk-in hours
Appointment Required: Monday, Tuesday, 10am - 3:45pm by appointment
Waitlist: Mail in for waitlist December 8th - 31st ONLY by mail Washington County HOPE Center ATTN: Shalena - Social Services Department PO BOX 1418 Hillsboro, Or 97123
About The Salvation Army - Hillsboro: "To be eligible for energy assistance.
1. Clients have NOT received energy assistance from any agency in the last 12 months
2. Clients have NOT defaulted on a Time Payment Agreement with PGE more than one time
3. Clients HAVE made a valiant attempt to pay at least 20% of their monthly bill
4. Clients HAVE a current PGE shut-off notice or electricity has already been shut off by PGE"
Saint Vincent de Paul - Hillsboro
442 SE 3rd Ave
Hillsboro
, OR 97123
Phone: 503-693-7528
Website: http://www.svdphillsboro.com/
Hours of Operation: 9:00AM - 11:30AM Monday - Friday
Walk-In's Allowed: Yes
Appointment Required: No
Waitlist: We open our website on the first of each month for energy and rent assistance. We close when the funds allotted per month are exhausted.
About Saint Vincent de Paul - Hillsboro: We serve the cities of Hillsboro, Cornelius, and North Plains. We do not help with mortgages. We help each client once a year.
Find an organization in Wheeler County
Community Action Program of East Central Oregon (CAPECO)
500 W Harper Rd
Hermiston
, OR 97838
Phone: 541-289-7755
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon (CAPECO): Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Yamhill County
The Salvation Army - McMinnville
1950 SW 2nd St
McMinnville
, OR 97128
Phone: 503-472-1009
Fax: 503-434-7292
Hours of Operation: Tuesday, Wednesday, Thursday 2 pm to 4 pm
Walk-In's Allowed: Yes, Tuesday, Wednesday, Thursday 2 pm to 4 pm
Appointment Required: No, but they are very helpful in preparation
Waitlist: No
Yamhill Community Action Partnership
1317 NE Dustin Ct
McMinnville
, OR 97128
Phone: 503-687-1480 (Energy Services Hotline)
Alt: 503-472-0457
Website: http://www.yamhillcap.org/energy
Hours of Operation: Monday-Friday 8:30-5:00pm
Walk-In's Allowed: No. Please call 503-687-1480 or visit http://www.yamhillcap.org/energy to request an application by mail.
Appointment Required: No - mail out applications
Waitlist: No
Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. If you need help paying your gas or electric bill, enter your county or zip code below to find out who has energy assistance in your area and how to contact them.
Find an organization in Baker County
Community Connection of Northeast Oregon - Baker City
2810 Cedar St.
Baker City
, OR 97814
Phone: 541-523-6591
Website: https://ccno.org/utility-assistance-programs/
Hours of Operation: Monday - Friday, 8-12 & 1-5
Walk-In's Allowed: No walk-ins allowed at this time. Please call ahead to set up an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Connection of Northeast Oregon - Baker City: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Benton County
Community Services Consortium - Benton County
917 NW Grant Ave, Ste B
Corvallis
, OR 97333
Phone: 541-704-7632 (Help Desk)
Alt: 541-752-1010
Website: http://communityservices.us/housing/utility-assistance/
Hours of Operation: Monday-Friday, 1pm - 5pm
Walk-In's Allowed: Walk-ins accepted at this time but appointment preferred. Call or visit website to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: No
About Community Services Consortium - Benton County: Established in July 1980 as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Clackamas County
Sandy Community Action Center
38982 Pioneer Blvd
Sandy
, OR 97055
Phone: 503-668-4746
Website: http://www.sandyactioncenter.org
Hours of Operation: Monday-Friday - 10am-4pm
Walk-In's Allowed: No
Appointment Required: Yes
Waitlist: Call 503-668-4746
About Sandy Community Action Center: Clients must bring copies of ALL rerquired paperwork in order to be served.
St. Vincent dePaul - Clackamas
8101 SE Cornwell St.
Portland
, OR 97206
Phone: 503-235-8431
Website: http://www.svdppdx.org
Hours of Operation: Public Information Line Monday-Friday 9:30-12:30pm
Walk-In's Allowed: Yes - varies by volume, but generally Monday, Tuesday, Thursday and Friday from 9:15am - 1pm
Appointment Required: Appointments are required for phone applications
Waitlist: No
About St. Vincent dePaul - Clackamas: due to high volume of calls, phone wait times can be long
Find an organization in Clatsop County
Clatsop Community Action
364 9th St
Astoria
, OR 97103
Phone: 503-325-1400
Fax: 503-325-1153
Website: https://ccaservices.org/energy-assistance/
Hours of Operation: Monday-Friday 9am - 3pm; closed 12pm - 1pm for lunch
Walk-In's Allowed: Yes
Appointment Required: No
About Clatsop Community Action: Clatsop Community Action is a non-profit agency specializing in food, housing, and energy assistance. CCA offers Information & Referral to all of the area’s human service partners to help individuals and their families in need.
Find an organization in Columbia County
St. Mary's, Society of St. Vincents dePaul
c/o West Oregon Electric Cooperative 625 Rose Avenue
Vernonia
, OR 97064
Phone: 503-366-8014
Fax: 503-429-8440
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday-Friday 8am-5pm
Community Action Team
125 North 17th Street
St. Helens
, OR 97051
Phone: (503) 397-3511
Find an organization in Coos County
Oregon Coast Community Action
1855 Thomas Ave
Coos Bay
, OR 97420
Phone: 541-435-7080
Fax: 541-435-7101
Website: https://www.orcca.us/energyservices
Hours of Operation: Monday-Friday 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. Click here for more information.
Appointment Required: Yes.
Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (OR-CCA) provides cost effective joint administration, leadership, and support for children's programs and emergency services on the Southern Oregon Coast.
The Salvation Army - Coos Bay
1155 Flanagan Ave
Coos Bay
, OR 97420
Phone: 541-888-5202
Hours of Operation: Monday - Friday 8am - 5pm
Walk-In's Allowed: No, appointments are preferred, but if a walk in is an emergency, and in crisis, we will see them.
Appointment Required: Yes
Waitlist: No
Find an organization in Crook County
NeighborImpact - Prineville
422 NW Beaver St
Prineville
, OR 97754
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Application drop off only at this location.
Appointment Required: Application drop off only
Waitlist: No
St. Vincent de Paul - Bend
950 SE Third St.
Bend
, OR 97702
Phone: 541-389-6643
Website: https://www.stvincentdepaulbend.org
Hours of Operation: Monday: 2 pm - 6 pm Tuesday - Thursday: 10 am - 2 pm
Walk-In's Allowed: Yes, but appointments are preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Waitlist: No
Find an organization in Curry County
Oregon Coast Community Action
517 Railroad Avenue
Brookings
, OR 97415
Phone: 541-469-3155
Alt: 541-435-7080
Fax: 541-266-1800
Website: https://www.orcca.us/energyservices
Hours of Operation: Mon-Fri 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. If leaving a message, remember to include your name, phone number, utility company/account number, and any shutoff/disconnect notices received. Click here for more information.
Appointment Required: Yes
Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (ORCCA) cost effective joint administration, leadership, and support for children's programs and emergency services to people in Coos and Curry Counties.
Find an organization in Deschutes County
NeighborImpact - Main Office (Redmond)
2303 SW 1st St
Redmond
, OR 97756
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Yes but appointments preferred. Can also download application on website or request by calling the energy assistance line and drop off in office.
Appointment Required: Yes
Waitlist: No
About NeighborImpact - Main Office (Redmond): NeighborImpact (NI) works to change the lives of people in Crook, Deschutes, and Jefferson Counties by helping them access skills for success, family services, financial assistance, food, house, heat and energy assistance.
NeighborImpact - Bend
20310 Empire Ave Ste A100
Bend
, OR 97703
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4948
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Yes but appointments preferred. Can also download application on website or request by calling the energy assistance line and drop off in office.
Appointment Required: Preferred
Waitlist: No
NeighborImpact - La Pine
16405 1st St
La Pine
, OR 97739
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Application drop off only.
Appointment Required: No - application drop off only
Waitlist: No
Society of St Vincent dePaul - Bend
950 SE 3rd St.
Bend
, OR 97702
Phone: 541-389-6643
Website: http://www.stvincentdepaulbend.org
Hours of Operation: Monday 2-6pm, Tuesday - Thursday 10am - 2pm
Walk-In's Allowed: Yes but appointments preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Waitlist: No
Find an organization in Douglas County
United Community Action Network - Roseburg
251 NE Garden Valley Blvd, Suite 111
Roseburg
, OR 97470
Phone: 800-301-8226
Website: http://www.ucancap.org
Hours of Operation: Monday-Friday 9am - 12pm and 1pm - 5pm, closed for all Federally recignized holidays
Walk-In's Allowed: We do not accept walk in applications
Appointment Required: Yes, we schedule appointments up to 30 days in advance and offer in person and telephone options
Waitlist: We do not have a waitlist; if appointments are full we encourage clients to check back regularly as new appointment times can become available frequently.
About United Community Action Network - Roseburg: UCAN is determined to increase prosperity and wellness within our communities by deploying services and programs that target needs such as housing and homelessness, food security, energy efficiency, child development and veteran services. We help stabilize local residents’ lives by helping them address their basic life needs and then equipping them with skills, resources and opportunities to exit poverty.
Find an organization in Gilliam County
Community Action Program of East Central Oregon - Gilliam
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri-8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon - Gilliam: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Grant County
Community Connection of Northeast Oregon - John Day
142 NE Dayton
John Day
, OR 97845
Phone: 541-575-2949
Fax: 541-426-6260
Website: http://www.ccno.org
Hours of Operation: Mon-Fri 8am-5pm, closed from 12pm-1pm
Walk-In's Allowed: No; please call ahead to make an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Waitlist: Phone call preferred.
Find an organization in Harney County
Harney Hub
17 S Alder Ave
Burns
, OR 97720
Phone: 541-573-6024
Fax: 541-573-6025
Website: http://co.harney.or.us/index.php/senior-community-services-center-home
Hours of Operation: Mon, Wed 8am-4:30pm; Tue, Thur closed 11:30-1:30; closed on Fridays
Walk-In's Allowed: Yes.
Appointment Required: Yes
About Harney Hub: Harney Hub works to provide services to seniors, disabled, low-income individuals and veterans of Harney County that will improve the quality of their lives. The services will enhance their independence, dignity, choice and self-sufficiency.
Community in Action
915 SW 3rd Ave
Ontario
, OR 97914
Phone: 541-889-9555
Website: https://www.communityinaction.info
Hours of Operation: Monday -Thursday 9am - 4pm
Walk-In's Allowed: Appointments rerquired
Appointment Required: Yes
Waitlist: Call for appointment, no waitlists unless funding runs out
Find an organization in Hood River County
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com/index.cfm
Hours of Operation: Thursdays 10am - 12pm & 1- 4pm
Walk-In's Allowed: Yes - Thursdays only, 10 am - 12 pm & 1 pm - 4 pm. For all other days, please call to schedule an appointment.
Appointment Required: Yes, for all days not Thursday
Waitlist: Phone call preferred.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc.(MACCAC'S) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Jackson County
ACCESS
3630 Aviation Way
Medford
, OR 97504
Phone: 541-779-9020 (energy assistance line)
Alt: 541-779-6691
Fax: 541-779-8886
Website: http://www.accesshelps.org
Hours of Operation: Mon-Thur, 8am-5pm
Walk-In's Allowed: No. ACCESS now allows you to schedule energy assistance appointments through their website or phone line. Visit https://www.accesshelps.org/energy-assistance for details.
Appointment Required: Yes
About ACCESS: Since 1976, ACCESS has been providing food, housing, warmth and other essential services to Jackson County's low-income children, families seniors and people with disabilities.
The Salvation Army - Medford
922 N Central Ave
Medford
, OR 97501
Phone: 541-773-6965
Fax: 541-842-2489
Website: https://jacksoncounty.salvationarmy.org/
Hours of Operation: Monday, Thursday and Friday 9am - Noon and 1pm-3pm -- Tuesday: by appointment only
Walk-In's Allowed: Yes
Appointment Required: Tuesday appointments only
Waitlist: No
Society of St Vincent de Paul, Rogue Valley Council
2424 N. Pacific Hwy
Medford
, OR 97501
Phone: 541-772-3828
Website: http://www.stvincentdepaulmedford.info
Hours of Operation: Monday through Friday 10am to 2pm
Walk-In's Allowed: Yes, on Tuesday and Thursdays from 10 am to 2pm and other times in case of emergency needs.
Appointment Required: No
Waitlist: We return calls as soon as possible--usually on the same day. We see Walk Ins on the same day and usually within half an hour.
Find an organization in Jefferson County
NeighborImpact - Madras
374 SW 5th St, Ste B
Madras
, OR 97741
Phone: 541-504-2155 (energy assistance line)
Alt: 541-548-2380
Fax: 541-749-4947
Website: https://www.neighborimpact.org/get-help/help-with-bills/energy-assistance/
Hours of Operation: Mon-Fri 9am-2pm
Walk-In's Allowed: Application drop off only at this location (Bend and Redmond locations offer full service assistance). Request an application by mail by visiting https://www.neighborimpact.org/get-help/help-with-bills/energy-assistance/ or calling 541-504-2155.
Appointment Required: No - application drop off only
Waitlist: No
St. Vincent de Paul - Bend
950 SE Third St
Bend
, OR 97702
Phone: 541-389-6643
Website: https://www.stvincentdepaulbend.org
Hours of Operation: Monday: 2 pm - 6 pm Tuesday - Thursday: 10 am - 2 pm
Walk-In's Allowed: Yes, but appointments are preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Waitlist: No
Find an organization in Josephine County
United Community Action Network - Grants Pass
900 SE 8th St
Grants Pass
, OR 97526
Phone: 800-301-8226
Website: http://www.ucancap.org
Hours of Operation: Monday-Friday 9am - 12pm and 1pm - 5pm closed for all Federally recognized holidays
Walk-In's Allowed: We do not accept walk in applications
Appointment Required: Yes, we schedule appointments up to 30 days in advance and offer in person and telephone options
Waitlist: We do not have a waitlist; if appointments are full we encourage clients to check back regularly as new appointment times can become available frequently.
About United Community Action Network - Grants Pass: UCAN is determined to increase prosperity and wellness within our communities by deploying services and programs that target needs such as housing and homelessness, food security, energy efficiency, child development and veteran services. We help stabilize local residents’ lives by helping them address their basic life needs and then equipping them with skills, resources and opportunities to exit poverty.
Find an organization in Klamath County
The Salvation Army - Klamath
3420 Maywood Dr
Klamath Falls
, OR 97603
Phone: 541-882-5280
Alt: 541-892-2723
Hours of Operation: Monday through Friday 8:00am to 11:00am
Walk-In's Allowed: Yes, Monday through Thursday 8:00am to 11:00am
Appointment Required: No
About The Salvation Army - Klamath: The Salvation Army of Klamath (TSA-Klamath Falls) serves low-income people in Klamath County.
Klamath & Lake Community Action Services
2316 S 6th St, Suite B
Klamath Falls
, OR 97601
Phone: 541-882-3500
Website: http://www.klcas.org
Hours of Operation: Monday through Thursday from 9:00am to 4:00pm. Closed for lunch from 12:30pm to 1:30pm
Walk-In's Allowed: Monday through Thursday from 9:00am to 4:00pm. Closed for lunch from 12:30pm to 1:30pm
Appointment Required: No
About Klamath & Lake Community Action Services: Online Application for Energy and Rental Assistance: https://my.apps.klcas.org/
Find an organization in Lake County
Klamath & Lake Community Action
535 Market Street
Klamath Falls
, OR 97601
Phone: 541-882-3500
Fax: 541-882-3674
Website: http://www.klcas.org
Hours of Operation: M-F 8AM-5PM
Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: No.
Waitlist: Yes - please email energy@klcas.org
About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.
Find an organization in Lane County
Catholic Community Services of Lane County (Springfield Location)
1025 G St
Springfield
, OR 97477
Phone: 541-345-3628
Alt: 541-747-8349
Fax: 541-744-2272
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8am- 4pm, Thursday 9am-4pm
Walk-In's Allowed: Walk-ins allowed; appointments served first. Call or email to schedule an appointment.
Appointment Required: Yes
Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Springfield Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Catholic Community Services of Lane County (Eugene Location)
1464 W 6th Ave
Eugene
, OR 97402
Phone: 541-345-3628
Alt: 541-747-8349
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8am- 4pm, Thursday 9am-4pm
Walk-In's Allowed: Walk-ins allowed; appointments served first. Call or email to schedule an appointment.
Appointment Required: Yes
Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Eugene Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Find an organization in Lincoln County
Community Services Consortium - Lincoln County
120 NE Avery St
Newport
, OR 97365
Phone: 888-851-0242 (Help Desk)
Alt: 541-265-8505
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday, 1pm - 5pm
Walk-In's Allowed: Yes. Call ahead to check funding. If leaving a message, include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Call to schedule.
About Community Services Consortium - Lincoln County: Established in July, 1980, as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Linn County
Community Services Consortium - Linn County
250 Broadalbin St SW Ste. 2A
Albany
, OR 97321
Phone: 541-704-7632 (Help Desk)
Alt: 541-928-6335 (main line)
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM; Closed from 12-1 (closed on holidays)
Walk-In's Allowed: Yes, Monday, Tuesday, Thursday and Friday 8am to 4pm
Appointment Required: No
About Community Services Consortium - Linn County: Since 1980, Community Service Consortium (CSC) delivers programs to combat poverty and its root causes for people in Linn, Benton, and Lincoln Counties.
Find an organization in Malheur County
Community In Action
915 SW 3rd Ave
Ontario
, OR 97914
Phone: 541-889-9555
Website: http://www.communityinaction.info/energy-assistance/
Hours of Operation: Monday - Thursday, 9am - 4pm
Walk-In's Allowed: Appointments required
Appointment Required: Yes
Waitlist: Call for appointment, no waitlists unless funding runs out
Find an organization in Marion/Polk County
Northwest Human Services
Salem
, OR 97301
Phone: 503-581-5535
Alt: 1-800-560-5535
Website: http://www.northwesthumanservices.org/
Hours of Operation: Monday through Friday. Please call for a screening and to schedule an appointment if you qualify.
Walk-In's Allowed: No
Appointment Required: Yes
Waitlist: All households needing assistance are placed in a queue and provided assistance in the order they are received.
About Northwest Human Services: Note: once you have connected with the agency, they will provide you with the appropriate address in Salem.
The Salvation Army - Dallas
182 SW Academy St, Suite #22
Dallas
, OR 97338
Phone: (503) 585-6688
Alt: 503-623-9664
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday - Friday, 9am - 4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Dallas: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
The Salvation Army - Salem
1977 Front St NE
Salem
, OR 97301
Phone: 503-585-6688
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday-Friday, 9-12:00pm and 1-4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Salem: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
Mid Willamette Valley Community Action
1850 45th Ave, Suite 100
Salem
, OR 97305
Phone: 503-588-9016
Website: https://www.mycommuniteeaction-salem
Hours of Operation: Monday - Thursday 8am to 4:30pm, office closed to public Fridays phones open
Walk-In's Allowed: Yes to complete applications, available 1-15 monthly. As applications are available, if out need to apply the following month
Appointment Required: No
Waitlist: No
About Mid Willamette Valley Community Action: Online application (English and Spanish) scheduled to be available Monday Nov 4, applications limited, on webpage
Find an organization in Morrow County
Community Action Program of East Central Oregon
500 W Harper Rd
Hermiston
, OR 97838
Phone: 541-289-7755
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been assisting people of Umatilla, Morrow, Gilliam and Wheeler Counties to become independent, healthy and safe.
Find an organization in Multnomah County
Our Just Future - Portland
10550 NE Halsey St
Portland
, OR 97220
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-548-0200
Fax: 503-548-0299
Website: https://ourjustfuture.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to schedule an appointment.
Waitlist: No
About Our Just Future - Portland: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Our Just Future - Rockwood
124 NE 181st Ave
Portland
, OR 97230
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-405-7875
Fax: 503-405-7934
Website: https://ourjustfuture.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to set up an appointment.
About Our Just Future - Rockwood: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Immigrant and Refugee Community Organization (IRCO)
10301 NE Glisan St.
Portland
, OR 97220
Phone: 503-234-1541 (Main Office)
Alt: 503-235-4935 (Asian Family Center Energy Assistance) / 503-234-1959 (Africa House Energy Line)
Website: https://irco.org/what-we-do/family/
Hours of Operation: Monday - Friday 8:30 AM - 5:00 PM
Walk-In's Allowed: IRCO has multiple locations that serve diverse populations, including the Asian Family Center, Africa House, Senior Center, and International Language Bank. As such, we recommend calling ahead to make sure funds are available and to make sure you visit the right location. If leaving a message, remember to leave your name, phone number, utility company/account number, and any shutoff/disconnect notices you have received.
Appointment Required: N/A
Waitlist: N/A
About Immigrant and Refugee Community Organization (IRCO): The Immigrant and Refugee Community Organization (IRCO) supports immigrants, refugees and mainstream community members to become self-sufficient. We strive in our programming, outreach and education to foster understanding, compassion and communication between Oregon's established communities and newest arrivals.
Impact Northwest
10055 E Burnside St
Portland
, OR 97216
Phone: (971) 308-7356
Alt: 503-721-1740
Website: https://impactnw.org/programs/housing-and-safety-net/energy-assistance/
Hours of Operation: Monday-Thursday 9am - 12pm and 1pm - 5pm Closed on Friday
Walk-In's Allowed: Yes Monday - Thursday 9:00 am - 12:00 pm & 1:00 pm - 5:00 pm Currently open for Northwest Natural walk-in's
Appointment Required: No
Waitlist: Phone and Email
About Impact Northwest:
Latino Network
410 NE 18th Ave
Portland
, OR 97232
Phone: 503-208-2174 (Energy Assistance Hotline)
Alt: 503-283-6881 (office)
Website: https://www.latnet.org/economic-justice
Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM
Walk-In's Allowed: Appointments are required for all energy assistance; no walk-ins accepted. The most efficient way to check availability to is call 211 or visit 211info.org and click "Utility Assistance." General email inquiries can also be sent to info@latnet.org.
Appointment Required: Yes
Waitlist: N/A
About Latino Network: Latino Network's mission is to positively transform the lives of Latino youth, families, and communities throughout Portland, Oregon.
Native American Youth and Family Center (NAYA)
5135 NE Columbia Blvd.
Portland
, OR 97218
Phone: 503-946-9898
Website: http://www.nayapdx.org
Hours of Operation: Monday-Friday 9-6 (Energy Assistance only Wednesday 10am-10:15am)
Walk-In's Allowed: No. Please call to set up an appointment. If leaving a message please remember to include your full name, utility company, account number, and any disconnect or shutoff notices received.
Appointment Required: Yes
Waitlist: No
About Native American Youth and Family Center (NAYA): Founded by the community, for the community, NAYA is a family of numerous tribes and voices who are rooted in sustaining tradition and building cultural wealth. We provide culturally-specific programs and services that guide our people in the direction of personal success and balance through cultural empowerment. Our continuum of lifetime services create a wraparound, holistic healthy environment that is Youth Centered, Family Driven, Elder Guided.
Self Enhancement, Inc. (SEI)
2205 NE Columbia Blvd
Portland
, OR 97211
Phone: 503-713-5590
Website: https://www.selfenhancement.org/energy
Hours of Operation: Monday - Thursday, 9am - 4pm & Friday 9am-12pm
Walk-In's Allowed: No
Appointment Required: Yes, booked through our 24/7 hotline or web portal
Waitlist: No
SnowCap Community Charities
17805 SE Stark St
Portland
, OR 97233
Phone: 503-405-4929
Alt: 503-674-8785
Website: http://www.snowcap.org/energy
Hours of Operation: Monday through Friday, 9am to 3pm
Walk-In's Allowed: Yes, Monday through Friday 10am to 2pm
Appointment Required: No
Waitlist: No
Find an organization in Sherman County
Mid-Columbia Community Action Council - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). Please call to schedule an appointment all other days. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, for all days not Thursday
Waitlist: Phone calls preferred.
About Mid-Columbia Community Action Council - The Dalles: Mid-Columbia Community Action Council (Mid-Col) works to alleviate the causes and conditions of poverty in Wasco, Hood River and Sherman Counties.
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Call for an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, please call the number above to schedule an appointment and get up to date information.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc (MACCAC) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Tillamook County
St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only)
715 Maple St
Vernonia
, OR 97064
Phone: 503-366-8014
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday - Friday 8am - 5pm
Walk-In's Allowed: No walk-ins, and West Oregon Electric Cooperative customers only. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number, and any shut-off or disconnect notices received for your account.
Appointment Required: Yes
About St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only): As this program is a partnership with West Oregon Electric (WOEC), only WOEC customers are eligible to receive assistance from this agency partner.
CARE, Inc. - Tillamook County Community Action Resource Enterprises, Inc.
2310 First Street, Suite 2
Tillamook
, OR 97141
Phone: 503-842-5261 ext 116
Alt: 503-842-5261 ext 603
Website: http://www.careinc.org
Hours of Operation: 9 am-4 pm Monday thru Friday
Walk-In's Allowed: Yes
Appointment Required: Yes
Waitlist: No
Find an organization in Umatilla County
Community Action Program of East Central Oregon - Pendleton
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon - Pendleton: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Community Action Program of East Central Oregon - Hermiston
500 W Harper Rd
Hermiston
, OR 97838
Phone: 541-289-7755
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon - Hermiston: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Union County
Community Connection of Northeast Oregon - La Grande
1504 N Albany St
La Grande
, OR 97850
Phone: 541-963-7532
Fax: 541-963-5932
Website: https://www.ccno.org/
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm
Walk-In's Allowed: No
Appointment Required: Yes - call to schedule
About Community Connection of Northeast Oregon - La Grande: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Wallowa County
Community Connection of Northeast Oregon - Enterprise
702 NW 1st St
Enterprise
, OR 97828
Phone: 541-426-3840
Alt: 541-963-3186
Website: http://www.ccno.org
Hours of Operation: Monday - Friday, 8am - 5pm
Walk-In's Allowed: Yes, no restrictions
Appointment Required: No
Waitlist: No, first come first served
Find an organization in Wasco County
Mid-Columbia Community Action Council (MCCAC) - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). In all other situations, please call to set up an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, all days except Thursdays
Waitlist: Please call to set up an appointment
About Mid-Columbia Community Action Council (MCCAC) - The Dalles: Formed in 1966, Mid-Columbia Community Action Council's (MCCAC) mission is to alleviate the causes and conditions of poverty that exist in Hood River, Wasco and Sherman Counties.
Find an organization in Washington County
Community Action Organization - Beaverton
5050 SW Griffith Dr, Suite 100
Beaverton
, OR 97005
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm
Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: See above.
Waitlist: No
About Community Action Organization - Beaverton: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.
Community Action Organization - Tigard
11515 SW Durham Rd, Ste. E8
Tigard
, OR 97224
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm
Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: See above.
About Community Action Organization - Tigard: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.
Community Action Organization - Hillsboro
1001 SW Baseline
Hillsboro
, OR 97123
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm
Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: See above.
Waitlist: No
About Community Action Organization - Hillsboro: Community Action Organization (CAO) leads the way to eliminate conditions of poverty and create opportunities for people of Washington County to thrive.
The Salvation Army - Hillsboro
1440 SE 21st Ave
Hillsboro
, OR 97124
Phone: 503-640-4311 ext. Social Services
Alt: 503-640-4311 ext. Office Manager
Website: https://hillsboro.salvationarmy.org/
Hours of Operation: Monday, Tuesday, 10am - 3:45pm by appointment Thursday, Friday 10am - 3:45 pm walk-in hours CLOSED for lunch 12pm - 1 pm CLOSED Wednesday's 5 days shut off notices and shut-off ONLY October 1 - January 1st NO ASSISTANCE due to our annual Angel Tree December 8th - 31st
Walk-In's Allowed: Thursday, Friday 10am - 3:45 pm walk-in hours
Appointment Required: Monday, Tuesday, 10am - 3:45pm by appointment
Waitlist: Mail in for waitlist December 8th - 31st ONLY by mail Washington County HOPE Center ATTN: Shalena - Social Services Department PO BOX 1418 Hillsboro, Or 97123
About The Salvation Army - Hillsboro: "To be eligible for energy assistance. 1. Clients have NOT received energy assistance from any agency in the last 12 months 2. Clients have NOT defaulted on a Time Payment Agreement with PGE more than one time 3. Clients HAVE made a valiant attempt to pay at least 20% of their monthly bill 4. Clients HAVE a current PGE shut-off notice or electricity has already been shut off by PGE"
Saint Vincent de Paul - Hillsboro
442 SE 3rd Ave
Hillsboro
, OR 97123
Phone: 503-693-7528
Website: http://www.svdphillsboro.com/
Hours of Operation: 9:00AM - 11:30AM Monday - Friday
Walk-In's Allowed: Yes
Appointment Required: No
Waitlist: We open our website on the first of each month for energy and rent assistance. We close when the funds allotted per month are exhausted.
About Saint Vincent de Paul - Hillsboro: We serve the cities of Hillsboro, Cornelius, and North Plains. We do not help with mortgages. We help each client once a year.
Find an organization in Wheeler County
Community Action Program of East Central Oregon (CAPECO)
500 W Harper Rd
Hermiston
, OR 97838
Phone: 541-289-7755
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm
Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.
Appointment Required: Yes
Waitlist: No
About Community Action Program of East Central Oregon (CAPECO): Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Yamhill County
The Salvation Army - McMinnville
1950 SW 2nd St
McMinnville
, OR 97128
Phone: 503-472-1009
Fax: 503-434-7292
Hours of Operation: Tuesday, Wednesday, Thursday 2 pm to 4 pm
Walk-In's Allowed: Yes, Tuesday, Wednesday, Thursday 2 pm to 4 pm
Appointment Required: No, but they are very helpful in preparation
Waitlist: No
Yamhill Community Action Partnership
1317 NE Dustin Ct
McMinnville
, OR 97128
Phone: 503-687-1480 (Energy Services Hotline)
Alt: 503-472-0457
Website: http://www.yamhillcap.org/energy
Hours of Operation: Monday-Friday 8:30-5:00pm
Walk-In's Allowed: No. Please call 503-687-1480 or visit http://www.yamhillcap.org/energy to request an application by mail.
Appointment Required: No - mail out applications
Waitlist: No
Your Questions Answered
Am I eligible to receive energy assistance?
Households are eligible for energy assistance when their total gross income is 70 percent or less than the statewide median income as determined by the State of Oregon. Please note that this allows for a higher income than other energy assistance programs. See the chart below to determine if you qualify.
How do I apply for energy assistance?
Oregon Energy Fund distributes funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. This model allows us to reach the widest number of Oregonians possible. If you are in need of utility assistance, please select your county from the drop-down menu above to see which of our partners are in your area and how to contact them. You can also call our office at 971-386-2124 for more information. Please note that our office does not provide direct assistance at this time.
How is the payment made?
Payments are made directly to your fuel vendor (electric, oil, propane, wood or gas). The entire process can take up to three to six weeks, so if you're behind on your energy bill, don't wait for a shut off notice - act now.
How early can I apply? Do I need a shutoff notice?
We encourage you to apply for energy assistance as early as possible. While some agencies do require a shutoff notice to receive assistance, don't wait until then to act. It is extremely difficult to schedule an appointment last minute - demand is very high and funding is limited. Shutoffs also incur additional fees beyond what you already owe, which can make it more difficult to receive the amount you need. Utility companies are also more likely to give leeway to customers who are behind on their bills if they've already started applying for energy assistance.
My electricity has been shut off. What do I do?
If your power has been disconnected, your utility company will likely require a down payment in order to turn the power back on. We recommend that you contact your utility provider ASAP to find out the amount due; you will need this information when applying for energy assistance.
How else can I save on my home energy bill?
There are many ways to save electricity, including weatherization assistance programs, energy efficient appliances, and simply lowering your home thermostat. Click here for our list of energy-saving tips.
Annual and Monthly Income Guidelines:
70% of State Median Income by Household Size (Federal Fiscal Year 2024)
Estimated State Median by Household Size-Source HHS
Eligibility is based on the total gross household income received by all members living in the home at the time of application (families sharing a dwelling must apply as one unit). Income includes wages, unemployment compensation, TANF payments, Social Security, SSI, pensions, VA, grants and other regular payments. Income does not include food stamps, loans, subsidies, etc.
| Household Unit Size | Annual Income | Monthly Income |
|---|---|---|
| 1 | $43,473 | $3,623 |
| 2 | $56,850 | $4,737 |
| 3 | $70,226 | $5,852 |
| 4 | $83,602 | $6,967 |
| 5 | $96,979 | $8,082 |
| 6 | $110,355 | $9,196 |
| 7 | $112,863 | $9,405 |
| 8 | $115,371 | $9,614 |
| 9 | $117,879 | $9,823 |
| 10 | $120,387 | $10,032 |
| 11 | $122,896 | $10,241 |
| 12 | $125,404 | $10,450 |
| Each Additional Member | $2,558 | $213.19 |
Utility Discount Programs
NW Natural
NW Natural’s Oregon Income-Qualified Bill Discount Program provides ongoing, monthly help with your bill that’s in addition to any other assistance you may be getting from us or other agencies. Depending on your annual household income and household size, the program can save you 15-40% on your monthly NW Natural bills. Applying only takes a few minutes. Fill out the form online or download the form to submit via email or mail. Instructions can be found on the bill discount webpage. Information is available in English, Spanish, Russian, Chinese, and Vietnamese.
Pacific Power
Pacific Power’s Oregon Low-Income Discount Program provides ongoing, monthly help with your bill that’s in addition to any other assistance you may be getting from us or other agencies. Depending on your annual household income and household size, your monthly discount could be between 20-40%. They won’t require any financial documents from you to apply. Applying only takes a few minutes. Fill out the online form, or print out the form and mail it in. Instructions can be found on the bill discount webpage. Information is available in English and Spanish.
Portland General Electric
PGE's Income-Qualified Bill Discount program provides ongoing, monthly help with your PGE bill that’s in addition to any other assistance you may be getting from us or other agencies. Depending on your annual household income and household size, your monthly discount could be between 15-25%. They won’t require any financial documents from you to apply. Applying only takes a few minutes. Just fill out the online form or give PGE a call at 503-228-6322 and a Customer Service Advisor can walk you through it. Information is available in 15 languages.
Portland General Electric - Weatherization
Weatherization steps — such as adding insulation, reducing unwanted air leaks or improving your heating system — can help save energy, control energy bills and keep your home warm and cozy. But, what if there’s no room in your budget? Help is available! If you meet the income guidelines, you might be able to get someone else to do the work – for FREE – even if you are renting (be sure to coordinate with your landlord). Visit PGE's webpage full of resources to see if you qualify and how to apply.
AVISTA
AVISTA is now offering the My Energy Discount program, a personalized energy bill discount program for Oregon customers. Click the link to learn more and apply.
Cascade Natural Gas
Cascade Natural Gas Low-Income Bill Assistance Program qualified customers may receive benefits of up to 90% of their past due balance and a rate discount of up to 95% for 24 months. There is no fee to apply or participate and no paperwork is required. All you need is an account with a past due balance, your monthly household income, and the number in the household. Click the link to learn more and apply.
Resources & Helpful Links
211 Info
A free, confidential and anonymous service for finding other programs and resources in your community.
Ways to Save from Portland General Electric
Check out some of PGE's tips on how to save on your energy bill.
Weatherization Assistance Programs (Community Energy Project)
Community Energy Project hosts free educational workshops on weatherization techniques that can provide sustainable ways to save on your energy bill. Free supplies are also available for qualifying applicants.
To register for a workshop, click the link above for the CEP calendar, then click on the appropriate down-arrow below and fill out the short registration form.
Click here to learn more about CEP's Weatherization Assistance Program and their Weatherization Program for Seniors.
Fix-It Fairs
Fix-It Fairs are free events where neighbors come together to learn simple and effective ways to save money and be healthy at home. Each fair features exhibits and workshops from numerous community partners through the day. Experts will be available to talk about water and energy savings, home and personal health, food and nutrition, community resources, recycling, yard care and more.
Oregon Department of Human Services
Helps people to become independent, healthy and safe.
Oregon Housing and Community Services
Enables Oregonians to gain housing, become self-sufficient, and achieve prosperity.
Community Resource Desk
A collaboration between Impact NW and Providence Health that provides assistance with housing, health insurance, food stamps, and more.
Energy Assistance Benefits for Seniors - Caring.com
This guide compares two federally funded programs: the Weatherization Assistance Program (WAP) and Low-Income Energy Assistance Program (LIHEAP). It explains the basics of each program, including eligibility and application details, to help seniors access energy assistance benefits and maintain their homes at comfortable and safe temperatures.
